THESE TERMS APPLY TO OUR CORPORATE REWARD AND EARN PARTNERS ONLY. THESE ARE NOT FOR INDIVIDUAL RENTLY USERS OR ACCOUNT HOLDERS.
Date last revised: November 2025
1. Definitions and interpretation
In these Partner Terms:
“Intellectual Property Rights” shall mean any patent, know-how, trade mark, or name, service mark, design right (in each case whether registered or unregistered), copyright, rights in passing off, database right, rights in commercial or technical information, any other rights in any invention, discovery or process and any other intellectual property rights, whether registered or unregistered and including applications for the grant of any such rights and all rights or forms or protection having equivalent or similar effect in each case in England and anywhere else in the world;
“Member” means an individual who has registered for and uses the Rently app and participates in the Points Scheme;
“Partner Portal” refers to our partner portal and dashboard hosted on Rently (through partners.rently.co.uk) and accessible by Partners only, in accordance with these terms;
"Points" means the reward points earned by Members through the Points Scheme which can be exchanged for gift cards or offers with any of our Points Partners;
"Points Scheme" means the Rently Points Scheme as described in our Points Scheme terms available on our website;
“Rently” refers to our innovative and rewarding website (www.rently.co.uk) and application that enables our Members to accrue Points for exchange and use for rewards with our appointed Partners; and
“we/us/our” refers to Rently Solutions Limited (number 15833718) of 29 Arboretum Street, Nottingham, Nottinghamshire, United Kingdom, NG1 4JA, as the owner and operator of “Rently
2. Participation with Rently
2.1. By participating in Rently as a Reward Partner only, provisions in these Partner Terms relating to Earn Partners do not apply to you. You agree to offer our Members the ability to exchange their Points accrued through our Points Scheme for gift cards, vouchers or certificates that are valid for use for purchasing your products or services (either in full or in part) either in your stores or on your website(s).
2.2. As an Earn Partner only, provisions in these Partner Terms relating expressly to Reward Partners do not apply to you. You pay us commission via direct debit each month based on verified Member transactions through your business during the previous month as consideration for our referral to you. Commission rates are agreed separately with you. We then reward that Member by crediting their account with Points depending on the commission paid to us (amounts determined at our discretion), which they can spend with our Reward Partner(s).
2.3. You may also operate in both capacities as an Earn Partner and a Reward Partner from time to time, in which case all provisions of these Partner Terms will apply to you.
2.4. Earn Partners must setup a valid direct debit with us to pay monthly commission payments due to us on an ongoing basis. We will provide you with a report each month through the Partner Portal which contains anonymized data confirming how many Members put through a transaction with you, and other related data (such as dates and values of transactions, etc) which is tracked through open banking data (or other affiliate links) received from each Member.
2.5. Your access to Rently is through the Partner Portal available only to our Partners, which provides Partners with the functionality to add, edit and remove your offers available to Members, and track performance of your offers with data on numbers of Members, offer usage (etc).
2.6. There are no setup, onboarding or ongoing charges associated with your use of Rently, other than commission payments due to Rently payable by Earn Partners.
2.7. Rently cannot be used on a passive basis (i.e. for advertising only) by Reward Partners; you must actively engage with Rently by offering Members the rights in section 2.1 on a continuous basis through the Partner Portal.
2.8. Your participation with Rently is intended to be a flexible arrangement; it remains at our discretion and we reserve the right to withdraw you from participating with us at any time, on written notice to you.
2.9. You may withdraw from Rently at any time on one month’s written notice to us. Where you withdraw, or are withdrawn, from participation with Rently at any time, you must continue to honour any exchanged gift cards, certificates or vouchers subject to their terms.
2.10. Your participation in Rently is without any endorsement or approval by us of your products or services.
2.11. We own all Member relationships through their membership with Rently; you are not entitled to any Member identifiable data from us at any time, and any relationship you make with any of our Members is subject to your terms and conditions.
2.12. This is a non-exclusive arrangement. We reserve the right to work with third parties who may compete with your products and services alongside your participation with Rently at any time.
2.13. Nothing in these Partner Terms guarantees to you any minimum volume of business, number of transactions, or any associated revenue, at any time.
2.14. The Rently participating entity must be a business entity, validly incorporated and existing within the UK at all times. If you are not UK incorporated, you must not use Rently.
3. Promotions & marketing
3.1. In participating with Rently, you agree to allow us to advertise your logo, trademarks and brand names on Rently and in any marketing or promotional material we issue during your time participating with us. We may also refer to you as one of our appointed partners.
3.2. When working with us, you may advertise your connection with us, using our logo, trademarks and brand names on your website or in store or on shop windows. Where you issue any marketing or promotional material referring to Rently at any time, you must notify us in advance so that we can ensure that any use of our logos or trademarks are fair, accurate, up to date, and reasonable, and we reserve the right to withdraw our approval or consent at any time.
3.3. Where either you or us seeks to advertise the other at any time, we each agree to do so in a way that accurately reflects the relationship between us, and does not suggest any connection, link or endorsement between you and us that is either inaccurate or does not exist.
4. Your contracts with our Members
4.1. We own all Member relationships through their membership with Rently; you are not entitled to any Member data from us at any time, and any relationship you make with any of our Members is forged independently and subject to your own, separate terms and conditions.
4.2. Where any Member redeems their accrued points with you, they are entitled to swap their points for a voucher or gift card from you, valid for your products or services subject to the terms and parameters applicable to your offer or voucher (which you are entitled to set through Rently), such as validity periods limited to certain days or redemption limits per month. Exchange rates can be set by you but must be notified to Rently as we have the right to withdraw or reject certain schemes if we reasonably consider that the exchange or redemption values are not sufficiently commercial or attractive to our Members. Your contract is therefore with the Member subject to its terms.
4.3. You are entitled to set your own terms and conditions applicable to any voucher, certificate, credit or gift card made available to any Member at any time, but you must ensure that such terms are:
4.3.1. compliant with all applicable laws, including consumer protection laws;
4.3.2. made known to the Member at or prior to the point of exchange;
4.3.3. easy to read, and in an accessible and user-friendly format; and
4.3.4. honoured in full up to the point of exchange by the Member either in store or online.
4.4. Where any Member presents their voucher, certificate or gift card to you, you must honour it in full, subject to its terms.
4.5. You must ensure that any validity periods or expiry dates applicable to any redemption cards, vouchers or certificates, are clearly communicated to the Member at the point of exchange.
4.6. Where you obtain any personal data from Members directly, you must process such data in accordance with applicable data and consumer protection and marketing laws and restrictions, with a valid and up to date privacy policy in place at all times.
5. Intellectual property rights
5.1. You accept and acknowledge and agree that Rently owns all rights, titles and interests in, including all Intellectual Property Rights, in and to Rently and the Partner Portal and that you shall not acquire any right, title, or interest in or to Rently or the Partner Portal at any time (other than the limited usage rights set out in section 3).
5.2. Your participation with us does not grant us any rights to use, or titles to or interests in, any of your Intellectual Property Rights, other than the limited usage rights set out in section 3.
6. Complaints
6.1. Members have the option to feedback to us about your offering from time to time. You must provide us with valid and up to date contact details for a point of contact within your organisation who is appointed and able to receive such feedback from us.
6.2. Any feedback received from Members relating to you or your products and services is confidential but is our sole property.
6.3. If you have any technical issues with Rently, please contact us at partners@rently.co.uk. We will review and take all measures reasonably necessary to rectify the issue as soon as possible.
7. Liability, indemnities and disclaimers
7.1. Rently is a marketplace that allows Members to redeem their accrued points with you as a Reward Partner. We may also refer Members to you as an Earn Partner. We therefore act as an intermediary and are not responsible for any creation or redemption of any gift cards, vouchers or certificates provided by you, or for any losses, costs or charges you incur as a result of any transactions between you and any of our Members as a result of Rently.
7.2. Nothing in these Partner Terms shall limit our liability for death or personal injury caused by negligence, or for fraud, or in any way that cannot be limited or excluded by applicable law.
7.3. We expressly disclaim all liability (whether incurred directly or indirectly) for all loss, damage and/or upset that you suffer as a consequence of:
7.3.1. the use and/or inability to use Rently;
7.3.2. the loss or corruption of any data that you store with Rently;
7.3.3. the temporary or permanent unavailability of Rently;
7.3.4 the actions of any Member; or
7.3.5 an advertisement of another company that is displayed on Rently.
7.4. If we incur any costs as a result of your failure to comply with these Partner Terms, including any wasted management or operational time we incur in connection with any connected complaints or feedback that you fail to action, or any breach of your contract with our Member(s), you agree to indemnify us in full on demand within 14 days.
7.5. Our total aggregate liability to you under these Partner Terms, or otherwise in connection with your use of Rently, for all recoverable losses that are not otherwise excluded under the rest of this clause 7 shall, in all cases, be limited to:
7.5.1. 12 months’ commission that you have actually paid to us (for Earn Partners); and
7.5.2 £1,000 (for Reward Partners).
8. Data & confidentiality
8.1. Where we process any personal data in connection with your participation with Rently at any time, we shall do so in accordance with our Privacy Policy available on Rently (as updated from time to time).
8.2. If either your or us obtain any confidential information relating to the other at any time, we each respectively agree to ensure that such confidential information remains secure and is not disclosed to any third party, unless required by law, court or any other competent authority.
8.3. We do not share any personal data with you; data you receive from the Partner Portal will be anonymized such that an individual’s data cannot be identified from it.
9. Termination & suspension
9.1. Further to clause 2.5, where your relationship with Rently ends for any reason at any time, any vouchers or rewards issued to Members must be offered, and any outstanding commission remains payable following your exit.
9.2. Where any direct debit setup for payment fails at any time, we reserve the right to suspend your Earn Partner status until payment is made, or terminate your relationship with us. In addition, we may charge you interest on any late payments, plus a nominal administration charge for any failed direct debit payment.
10. General
10.1. Assignment and subcontracting: All of Rently’s rights and obligations under these Partner Terms are freely assignable by Rently in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise. You cannot transfer your participation with us to any third party at any time.
10.2. Amendments. We may update or amend these Partner Terms from time to time. Where we do so, we may notify you or otherwise publicise the updated terms on Rently. Your continued participation with Rently following any change shall be deemed to constitute your acceptance of these Partner Terms.
10.3. Non-Waiver of rights: Failure by Rently to insist upon strict performance of any part of these Partner Terms, or delay in or failure to exercise any rights or remedies to which Rently is entitled shall not constitute a waiver of such right or remedies, nor shall termination of these Partner Terms operate as a waiver. Any express waiver of any breach of these Partner Terms does not constitute a waiver of any subsequent breach of these Partner Terms. Waivers shall only be valid if recorded in writing and signed by the party waiving.
10.4. Severability: If any provision of these Partner Terms is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed from these Partner Terms and the remaining provisions shall continue in full force and effect as if these Partner Terms had been executed without the invalid, illegal, or unenforceable provision.
10.5. Rights of Third Parties: A person who is not a party to any of these Partner Terms shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the terms.
10.6. Entire Agreement: These Partner Terms constitute the entire agreement between you and us and govern your participation with Rently, superseding any prior agreements between you and us. Only representations contained in these Partner Terms are actionable. Each party agrees that it shall have no remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Partner Terms.
10.7. Status. This is neither a partnership nor an agency arrangement. Your participation with Rently as one of our partners is as an independent contractor.
10.8. Governing law. These Partner Terms are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
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